Security Center

Security Center
Security & Legal
What is Phishing?
Phishing is the attempt to acquire sensitive information such as user names, passwords, and credit card details (and sometimes, indirectly, money), often for malicious reason, by masquerading as a trustworthy entity in an electronic communication.
Here’s How Phishing Works:
You receive an e-mail which appears to come from a reputable entity like NewBank or a government agency, like IRS – in other words, an organization you would be expected to trust.
The message describes an urgent reason you must “verify” or “re-submit” personal of confidential information by clicking on a link provided in the message.

The link appears to be the website of the trusted organization, but it actually belongs to the fraudster, the criminal who is trying to gain access to your personal information or accounts.

Once you access the fraudulent website by using the link, you may be asked to provide key personal information like social security number, account number, password, or other information that can be used to identify you.

If you provide the information, these personal information keys can be used to unlock and access your accounts at banks and other financial institutions. The information can also be used to steal your identity.
How do I protect myself from Phishing Schemes?
NewBank and any government entities such as FDIC will never ask for personal or confidential information in this manner. If you suspect an e-mail or website is fraudulent, please report the information to the real company or government agency the request purportedly came from. Use the telephone number you have on record or that is in the telephone book to make the call; do not use a number found in the phishing email. It is also a fraudulent number.
What should I do if I have suspicious of an e-mail with NewBank logo and name?
If you have suspicious e-mail received, do nothing against suspicious email. If it was sent from NewBank, please forward it to If you already submitted your account information to the suspicious email, please call us immediately for our investigation.

NewBank Toll Free Call : (800) 207-2101
Head Office : (718) 353-9100
How to protect your accounts?
Use Multi-Factor Authentication: This means you need two or more credentials to get into your account: your password plus something else like an authentication code or fingerprint.
Never share your credentials: Like a verification code you get via text or authentication app
Set up alerts in the Online Banking settings: To get transaction notifications, such as via email or SMS.
Regularly check your payment and bank accounts: To make sure no unauthorized payments have been sent from or accepted by your account.
More Information
For more information about phishing you can use website of the Federal Deposit Insurance Corporation ( It will also provide you with more information about identity theft and what you can do to protect yourself.

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